Articles on: General FAQ

Emails caught in spam filter

It's quite unusual for emails from Magic to be caught in a spam filter, but some mail clients are stricter than others (for example, your work email might have stricter filtering protocols than your personal gmail, etc.).

Personal Email

If you're finding that emails from Magic aren't showing up as expecting, please add noreply@trymagic.com to your email contacts list and attempt to log in again.

Corporate Email

If you're using a corporate email, ask your IT team to add our noreply@trymagic.com email domain to their internal allowlist. This should prevent emails from being held up by the spam filters.

Updated on: 23/11/2021

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