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Articles on:Magic Wallet User FAQ
Help with your most common Magic Wallet questions

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  • Magic Wallet User FAQ
  • General FAQ
  • Troubleshooting Errors
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  • Blockchain / Web 3.0
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  • What is a wallet?
    Wallets are used to interact with blockchains. Each wallet has a unique address and can contain things like cryptocurrencies or digital collectibles (NFTs). A single wallet can be used across different blockchain networks, but wallet assets stay tied to a specific blockchain.Few readers
  • How does Magic Wallet work?
    Magic Wallet is a web-based wallet that does not require browser extensions, secret phrases, or downloads. It’s interoperable, meaning you can bring your wallet over to any site that supports it, but wallet.magic.link is your go-to destination to access your wallet at any time.Few readers
  • Is Magic Wallet secure?
    Your Magic Wallet is protected by bank-grade encryption and best-in-class passwordless authentication. You can dive into the deep end of our security architecture by reading Magic's Whitepaper.Few readers
  • What is a dapp?
    "Dapp" (sometimes stylized as dApp) is commonly referring to decentralized apps. A dapp is an application built on a decentralized network like Ethereum. Examples of popular dapps are Zerion, Uniswap, and Opensea.Few readers
  • What is the relationship between Magic Wallet and dapps?
    Magic Wallet acts as a bridge connecting you with dapps in the web3 world. Magic is committed to privacy, so no personal info is shared with dapps when you log in with Magic Wallet. The dapp's developers won’t get your email address without your consent.Few readers
  • What blockchain networks does Magic Wallet support?
    Magic Wallet currently supports Ethereum, Polygon, and Optimism.Few readers
  • How do I switch to a different blockchain network in Magic Wallet?
    You can use the following links to access each supported blockchain network of Magic Wallet. Ethereum Polygon OptimismFew readers
  • What assets are supported on Magic Wallet?
    Magic Wallet supports all blockchain asset types on any of our supported networks, including NFTs and ERC20 tokens such as USDC, USDT, and DAI.Few readers
  • Why can’t I see my NFTs in my Magic Wallet?
    NFTs are not visible by default in the Magic Wallet currently. We recommend using Zerion to view NFT assets by connecting with the same email you logged in via Magic Wallet.Few readers
  • How do I get crypto in my wallet?
    You can purchase cryptocurrencies by clicking Buy to go through the transaction flow, or receive from an existing wallet by clicking Receive to share your wallet QR code or wallet address with the sender. Wallet UI showing the option to Buy, Send, or Receive crypto (https://storage.crisp.chat/users/helpdesk/website/daf86679Few readers
  • What payment methods can I use to buy crypto?
    Magic has partnered with Onramper, Sardine, and Link by Stripe to offer users various payment methods in 150+ countries. Payment methods offered by Magic WalletFew readers
  • I’m having trouble receiving the crypto that I purchased in Magic Wallet. What should I do?
    ⚠️ Please note that Magic will not and cannot ever take funds out of a user's wallet. If you just purchased crypto and the funds are not showing up, be aware that payments may take anywhere between several minutes to a few days to fully process, depending on the payment processor and amount purchased. You can contact the provider who processed the payment for an exact timeline.Few readers
  • How do I transfer crypto out of my Magic Wallet?
    You can transfer crypto by clicking Send and following the prompts. Please keep in mind that when sending or receiving crypto, confirm that you are using the correct network. Using an incorrect network will cause the funds to be lost.Few readers

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